Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and [LEGAL_ENTITY](the “Company,” “we,” or “us”) and govern your use of ContextualInteland the related websites, applications, and features (the “Service”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old to use the Service. By using it, you confirm that you are 18 or older and have the legal capacity to enter into these Terms. The Service is currently offered on an invite-only basis, and access may be limited, granted, or withdrawn at our discretion.

You are responsible for your account, for keeping your login credentials secure, and for everything that happens under your account. Tell us promptly if you believe your account has been used without your permission.

You agree to provide accurate information and to keep it up to date. You may not share your account, sell it, or let someone else use it, and you may not create an account using someone else’s identity.

The Service helps you organize your job search and contacts and provides AI-assisted features such as match scoring, tailored resumes, and interview preparation. We may add, change, or remove features over time.

Your use of the Service is also governed by our Acceptable Use Policy, which is incorporated into these Terms. Among other things, you must not misuse the Service, break the law, infringe others’ rights, send spam or unsolicited outreach, attempt to disrupt or reverse engineer the Service, or use it to harm anyone.

Some features are part of a paid subscription called Pro. If you subscribe to Pro, you agree to pay the applicable fees. The current price and billing period are shown on the pricing page at the time you subscribe.

Billing is handled by our payment processor, Stripe. Pro is a recurring subscription: it automatically renews at the end of each billing period and your payment method is charged for the next period until you cancel. There is no free trial— paid features begin when your subscription starts and your first payment is taken.

We may change prices or fees from time to time. If we change the price of an active subscription, we will give you reasonable advance notice, and the new price will apply to the next renewal. Taxes may apply in addition to the listed price.

You can cancel your Pro subscription at any time from your account settings. When you cancel, your subscription stays active until the end of the current billing period, and you keep access to paid features until then. We do not automatically delete your account when you cancel; you simply move back to the free tier at the end of the period.

Except where the law requires otherwise, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or features you did not use.

If you are a consumer in the European Union or the United Kingdom, you may have a statutory right to withdraw from a purchase within 14 days. Where that right applies, we honor it. Note that if you ask us to start providing a digital service immediately and you then withdraw, we may charge you for the part of the service already provided, as permitted by law. For full details on cancellation, withdrawal, and how to request a refund where one is due, see our Refund & Cancellation Policy.

“Your Content” means the information you add to the Service, including your resume and profile and the contacts and contact details you store. As between you and us, you keep ownership of Your Content.

When you add information about other people (for example, a recruiter or a contact), you are the controller of that data and we process it on your behalf. You represent and warrant that you have a lawful basis and the right to provide that third-party personal data to the Service and to have us process it for you, and that doing so does not violate any law or anyone’s rights.

You grant us a worldwide, non-exclusive license to host, store, copy, process, transmit, and display Your Content solely as needed to operate, secure, and improve the Service and to provide it to you. This license ends when you delete Your Content or close your account, except for residual copies kept for a limited time in routine backups or as required by law.

You can export and delete Your Content using the tools in the Service. How we handle personal data, including the rights of people whose data you add and how they can request removal, is described in our Privacy Policy.

The Service uses artificial intelligence to generate content such as match scores, tailored resumes, and interview preparation. This AI-generated content is produced automatically and may be inaccurate, incomplete, biased, or out of date.

AI output is provided for your convenience only and is not career, legal, financial, or other professional advice. You are responsible for reviewing and verifying any AI-generated content before you rely on it or share it, and you use it at your own risk. We do not guarantee any particular outcome, including any job, interview, or hiring result.

The Service, including its software, design, text, and branding, is owned by the Company or its licensors and is protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. We reserve all rights not expressly granted.

You may not copy, modify, distribute, sell, or create derivative works from the Service or its content, except as expressly allowed by these Terms or applicable law. If you send us feedback or suggestions, you agree we may use them without any obligation to you.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that any content (including AI output) will be accurate or reliable. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you, and nothing in these Terms limits any non-waivable warranty or consumer right you have under applicable law.

To the fullest extent permitted by law, the Company and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service, including any reliance on AI-generated content.

To the fullest extent permitted by law, our total liability for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or USD 100.

These limits apply regardless of the legal theory and even if we have been advised of the possibility of the damages. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (such as liability for death or personal injury caused by negligence, fraud, or any non-waivable consumer rights).

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms or the Acceptable Use Policy, if we are required to by law, or if we reasonably believe it is necessary to protect the Service, other users, or third parties. Where practical and lawful, we will give you notice.

If your subscription is terminated, the cancellation and refund rules above apply. Sections that by their nature should survive termination — including content ownership and licenses, disclaimers, limitation of liability, indemnification, and governing law — will continue to apply after your account ends.

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. You and the Company agree to the exclusive jurisdiction and venue of the state and federal courts located in Texas, United States for any dispute that is not subject to mandatory arbitration or a small-claims option, except as set out below.

Consumer rights carve-out. If you are a consumer resident in the European Union, the United Kingdom, or Quebec (Canada), nothing in this section deprives you of the protection of mandatory consumer-protection rules of the country or province where you live. You keep the benefit of those mandatory rights, and you may also be able to bring proceedings in your local courts where local law gives you that right.

We may update these Terms from time to time. When we make material changes, we will update the version and effective date at the top of this document and, where appropriate, notify you. The current version always governs your use of the Service.

If you continue to use the Service after an update takes effect, you accept the updated Terms. When you accept these Terms (for example, by clicking to accept), we keep a record of that acceptance — including which version you accepted and when — so the agreement is provable. If you do not agree to an update, you should stop using the Service and may cancel any paid subscription.